General terms and conditions - Zantman Clinic

Article 1. Definitions

In these general conditions the following terms shall have the following meanings:
Client: the client
Zantman Clinic B.V.: the contractor
Parties: the client and the contractor

Article 2. Quotations

All our offers are without obligation unless the offer specifies a deadline for acceptance.

Article 3. Modification of the agreement

1. If during the execution of the agreement it appears that for a proper execution it is necessary to change or supplement the work to be done, the parties will timely and in mutual consultation adapt the agreement accordingly.
2. If the amendment or supplement to the agreement has financial consequences, the contractor will inform the client in advance.

Article 4. Secrecy

The parties are obliged to keep confidential all confidential information that they have obtained from each other or from other sources in the context of their agreement. Information is considered confidential if this has been determined by the client and or contractor or if it arises from the nature of the information.

Article 5. Cancellation

In case of cancellation within 30 days before treatment, the client is obliged to pay 10% of the total sale price.

Article 6. Defects; complaint periods

1. The contractor shall hand over to the client the lifetime growth guarantee after treatment on the day of treatment. If the client does not respond to the call for a checkup appointment one year after treatment, the guarantees cannot be invoked thereafter.
2. Complaints about treatment should be reported by the client to the contractor immediately after discovery. In such cases, the client will be summoned by the contractor for a checkup appointment at short notice.
3. If a complaint is justified, the contractor shall still perform the work as included in the warranty provisions.
4. If the subsequent performance of the agreed services is no longer possible or useful, the contractor shall only be liable for the part that does not correspond to the agreed treatment amount.

Article 7. Payment

1. Payment shall be made within the period agreed upon by the contractor with the client in the currency invoiced.
2. In case of liquidation, bankruptcy or suspension of payment of the client, the claims of the contractor and the obligations of the client towards the contractor shall be immediately due and payable.

Article 8. Liability

If the contractor is liable, such liability shall be limited as follows:
1. The contractor's liability, to the extent covered by its liability insurance, shall be limited to the amount of the payment made by the insurer.
2. If in any case the insurer does not pay out or if damages are not covered by the insurance, the contractor's liability shall be limited to the amount agreed upon with the client, at least that part of the order to which the liability relates.
3. The contractor shall never be liable for consequential damages.

Article 9. Modification and location of conditions

These conditions can be requested from the contractor. The last filed version or the version valid at the time the present assignment was concluded shall always apply.